ALSO TM-B

An owner charged to 70% and unplugged; the bike read 40% the next night and 18% the night after, then showed "Bike issue detected" and "Install battery to ride" until reset.

• YouTubeVerified ownerOct 29, 2026"What happens when the Also TM-B runs out of battery?" (owner)"I charged my bike to 70% ... the following night, the bike had 40% ... the night after that, it was at 18%."
• RedditVerified ownerNot givenr/ALSOmicromobility: "Battery drain""Charged the bike to 99% & waking up to 90% next day (without powering off the bike)."

ALSO told buyers on 2026-10-20 that its delivery partner "wasn't handling our shipments as carefully as we'd like" and that it had switched to new delivery partners. On 2026-11-03 it said the change contributed to some Launch Edition deliveries slipping "by a couple of weeks".

• Company emailOct 20, 2026ALSO buyer email, "TM-B Performance: Your weekly update.""We're now working with new delivery partners."

An owner saw 90% on the bike while the app showed 60% from the night before. The bike has no Wi-Fi in use and no on-screen signal indicator, so owners can't tell whether it is connected for updates.

• YouTubeVerified ownerOct 19, 2026"One week with the Also TM-B Launch Edition" (owner)"which says it's 90% charged, while the app says it's 60% charged from sometime the night before."

One owner reported reaching 4% battery at about 30 miles in hard hill and wind riding on the Large battery, which ALSO markets as "up to 100 mi". Assist is also reported to taper as charge drops. "Up to" figures assume ideal conditions, so this is expected to vary a lot by rider and terrain.

• PressVerified ownerOct 4, 2026Electrek: early owner feedbackRelays an owner's report of about 30 miles of range before 4% battery.

ALSO's Service page says it has 139 Authorized Service Partners, all "trained by ALSO to work on TM-B, specifically." Electrek relayed multiple customer reports of listed shops whose staff did not know they were ALSO partners.

• PressSep 16, 2026Electrek: ALSO e-bikes are finally hitting the road"multiple reports of customers visiting local bike shops listed on the ALSO site as service providers, only for the staff there to not even know they're considered to be official ALSO service partners."

ALSO markets unlocking by walking up to the bike. In late August 2026 a reviewer of the new app reported ALSO said it was "still working on the proximity unlock". An owner in October described unlocking with his PIN every day.

• YouTubeVerified ownerOct 19, 2026"One week with the Also TM-B Launch Edition" (owner)Owner describes unlocking with his PIN.
• YouTubeAug 29, 2026"First look at the New ALSO App for the TM-B""they say they are still working on the proximity unlock and a few of the other more advanced features."

Two independent reviewers called out the dual kickstand design as getting in the way of feet and heels.

• PressDec 5, 2025E-MOUNTAINBIKE Magazine test (pre-production unit)Notes the kickstand as an annoyance.
• YouTubeVerified ownerNot given"One week with the Also TM-B Launch Edition"Likes the ride; dislikes the kickstand design.

Because the TM-B is pedal-by-wire (no chain from pedals to wheel), a fully drained battery leaves a fallback mode at one tall gear ratio. Rideable on flat ground; owners and reviewers describe climbing as very hard. Matters most for long rides without a charger.

• PressVerified ownerOct 29, 2026Electrek: an owner ran the battery to emptyReports the bike locks into one tall gear and climbing becomes "truly grueling".
• PressDec 5, 2025E-MOUNTAINBIKE Magazine test (pre-production unit)Flags that there is no conventional pedaling when the battery is empty.
• RedditVerified ownerNot givenr/ALSOmicromobility: what happens when the battery runs outThe owner's own write-up of the drain test.

A Launch Edition owner left the bike plugged in for a few days and found it completely dead. The battery did not auto-release in the low-battery state, so it cannot be removed, and the frame's USB port cannot wake it. The owner filed a support ticket.

• RedditVerified ownerNot givenr/ALSOmicromobility: "Well, now it's just a heavy brick" (17 comments)"the bike did not automatically unlock the battery like it was supposed to in low battery conditions, so the battery cannot be removed at all."

Multiple owners report a loud, grinding or resonating noise that is worst around 12-15 mph. One owner says it puts them off riding. Others describe it fading after a few hundred miles.

• RedditVerified ownerNot givenr/ALSOmicromobility: "Loud and annoying sound?" (46 comments)"Support says it's the belt needing to be broken in for 100 miles." Several owners: "mine sounds the same."
• RedditVerified ownerNot givenr/ALSOmicromobility: noise update"they just setup a shipment for me of an entirely new bike, so they can get my existing bike that's making the sounds back to their lab"

An owner reported that an 8-mile ride never appeared in ride history on either the Portal display or the ALSO app.

• ForumVerified ownerNot givenALSO Forums: "What - no ride history?"Ride not logged on display or app; no fix confirmed.

A new owner reported a motor fault that a reboot did not clear, a top frame that would not lock, the app losing connection, and no sign of charging. A separate owner could not charge the removed battery with the included USB-C charger.

• RedditVerified ownerNot givenr/ALSOmicromobility: "Setup woes (faults, battery not charging, etc.)""The portal reports two faults: one with the assembly ... and one with the motor."
• RedditVerified ownerNot givenr/ALSOmicromobility: "Cannot get battery to charge.""I pulled it out of the bike and plugged into the provided USB-C charger but nothing happens."